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FAQs - Frequently Ask Questions
Here are some questions that customers have asked frequently in the past. If you have additional questions, please email us at checkusoutchecks@aol.com and we will respond to you as soon as possible.
Check Us Out Checks' Colors & Products
Will the colors I see on the screen be the same on the actual products?
The colors on the checks may be slightly different from what you see on your monitor. We have made every effort to represent check and product images accurately. Due to the wide range of computer monitors and color displays, however, you should consider the colors you see on your screen to be representational.
Ordering By Mail
To place a new order by mail, what information do I send to Check Us Out?
You need to send in the following items: Voided check from your current supply, deposit slip (also from current supply), completed order form (with correct information and/or corrections), and payment check made payable to Check Us Out.
How do I order checks by mail if my account is brand new?
Your bank will give you temporary checks when you open a new account. You can send a temporary check that's voided and one temporary check for payment. Please send the originals with the bank's encoded routing number and your account number. For your protection, first-time orders must include a voided check and a payment check from the same account.
What can I send if I have no checks left?
If you don't have any checks, you can ask for temporary checks from your bank. You can send in one temporary check that's voided and one temporary check for payment. Please be sure to send originals that are encoded with your bank's routing number and your account number.
Bank Specifications & Check Us Out Checks Information
How do I ensure my new checks will include my bank's current specifications?
Banks often change names and information. If your bank has experienced recent changes, you will need to include a MICR Specification Sheet with your order.
What is an "MICR Specification Sheet"?
An MICR Specification Sheet is a form that provides numbers and spacing so your bank can scan your information correctly. Your local bank branch has all the details.
How can I submit my Order Form?
Print out the Order Form and send it through the mail to Check Us Out.
How soon will I receive my order?
Bulk Mail to Continental U.S.: 2-3 weeks 5-10 business days
Bulk Mail to AK, HI, VI, PR: 3-4 weeks 10-15 business days
Priority Mail to Continental U.S.: 5-8 business days 2-5 business days
Priority Mail to AK, HI, VI, PR: 8-10 business days 5-7 business days
NOTE - Ship times are approximate. Please allow an appropriate amount of time for your checks to arrive.
How do I check the status of my order?
You can email us at checkusoutchecks@aol.com or call 1-800-771-2439, Extension 2. We will be happy to assist you.
How do I get in touch with Check Us Out?
You can call us at 1-800-771-2439, or email us at checkusoutchecks@aol.com. You can also reach us by mail at P.O. Box 249, San Leandro, CA 94577.
How can I get a Check Us Out flyer?
You can call us at 1-800-771-2439, and ask us to send you a flyer showing all Check Us Out products. On your phone message, please leave your name, address and phone number. Please speak slowly and clearly so we are able to obtain the correct information. We will send you flyer as soon as possible.
Bank Checks versus Check Us Out Checks
Will I have a problem using checks not produced by my bank?
No. Your bank does not produce the checks it sells you. Banks take orders and forward them to check printers. The printer produces the checks and sends them to you, the account holder. In accordance with the law, Check Us Out and its printer adheres strictly to trade specifications. The difference is, when you order from Check Us Out, you get the type of orders and services you want.
Can the bank refuse to process my Check Us Out checks?
Your bank wants you to order its checks so the bank will make a profit on your purchase. But banks cannot refuse to process your checks regardless of where you buy them. Check Us Out must adhere to the same specifications as printers who produce checks for banks. Like banks, our checks meet or exceed the American National Standards Institute (ANSI) requirements.
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